Shipping Policy
Order Processing:
We aim to process all orders within 1 business day.
Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.
Shipping Time:
Our shipping time is generally 5-7 business days for the United States and 10-14 business days for other International Countries.
There are some factors affecting shipping that are beyond our control, including:
- Weather conditions
- Holiday seasons
- Delays with United States transport companies
Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.
Taxes and Duties:
Please note that placing an order with us covers all customs taxes or duties that your country may impose on incoming packages. If you need clarification on the rates, kindly get in touch with your country's customs office.
Order Cancellation:
If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return.